How do I place an Order?

To place an order navigate to the product you wish to purchase. Select the size or colour you want then select “Add to Basket”. You can either checkout from there or add more items.

How Can I Cancel Or Change My Order?

If you need to change something in your order for example a t-shirt size or address please contact us via the contact page as soon as you can to amend the order.

Do I need an account to place an order?

You don’t need an account to place an order.

How Do I Track My Order?

We only track orders that have paid for a tracked service. You will receive an email when the order is shipped with tracking info.

Who should I to contact if I have any queries?

For any other queries please visit our contact page.

How Can I Return a Product?

We do not offer a free returns policy, the cost of shipping any returned item will rest upon the purchaser to pay.

To return a product please send it to the address below with a note explaining the reason and your order details. If you are returning an item for exchange please enclose £3.50 (or equivalent) to cover the reposting.

**Please contact us before sending to make sure that the stock is available**

All About The Merch
Urban Building
Cardiff Road West
Urban Lane
CF83 1GQ